INSURANCE
We ship all our orders through USPS which includes a $100 insurance from USPS. Read more about USPS insurance. If your order is over $100 we will include additional coverage through Shipsurance. If you would like additional services like Signature Confirmation please reach out to us via chat prior to placing your order as this will require an additional charge.
FILE A CLAIM
If you would like to file a claim for an order of up to $100, please click here. All claims for orders of up to $100 should be done directly through the carrier using the provided tracking number sent to you on the shipment confirmation email.
For orders over $100, please message us, we will handle the claim on your behalf.
Keep in mind that for all damaged items claim you will need to provide photo proof.
DISCLOSURE
Thank you for choosing Purrfect Little Art LLC. Please note that we are not liable for items lost or damaged in transit. To mitigate risk, we utilize 'do not bend' and 'fragile' labels, and employ reinforced packaging methods with environmental sustainability in mind, when needed. Furthermore, we will assist you in the claims process with the carrier. However, in the event that the carrier is unable to provide compensation or denies a claim, we are regrettably unable to offer compensation on the carrier's behalf. We value your business and understanding.